3/8" DR FLEXIBLE HANDLE

chrome vanadium

We are a Sydney-based business committed to providing fast and reliable delivery to our customers across Australia.

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Order Processing

▪ All orders are processed and dispatched from our warehouse within 1-3 business days of being placed.

▪ Orders are not shipped on weekends or public holidays.

▪ You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

Shipping Rates

▪ Shipping costs are calculated at checkout based on your delivery address and the total weight and dimensions of your order.

▪ We offer a variety of shipping options with different carriers to suit your needs and budget.

Estimated Delivery Times

Delivery times are an estimate and are based on business days, commencing from the time your order is shipped.

▪ Sydney Metro & NSW: 2-5 business days

▪ Melbourne, Brisbane, Adelaide Metro: 3-6 business days

▪ Perth & Hobart Metro: 5-7 business days

▪ Rural & Regional Areas: 5-10 business days

* If you experience a problem with your delivery, please email us at [ sales@dttool.com.au ]

Australian Consumer Law (ACL):

Goods are covered by guarantees that cannot be excluded. Major failure (unsafe, not as described, unfit for purpose, etc.) → you may choose repair, replacement, or refund. Minor issues → repair or replacement at our discretion. Return postage for major failure items will be covered by us.

Change of Mind Returns (Voluntary):

▪ Return within 30 days, unused, and in original packaging.

▪ Store credit or exchange only (no refunds).

▪ Return shipping is your responsibility.

Condition of Returned Items:

▪ Items must be in resalable condition — unused, undamaged, and in original packaging.

▪ If the item or its packaging is damaged, we may not be able to accept the return.

Other Conditions:

▪ Proof of purchase required.

▪ Some items may be non-returnable for hygiene or safety reasons.

▪ Processing time: 5–10 business days. Refunds may take longer depending on your bank.

* Before sending back any items, please email us at [ sales@dttool.com.au ] so we can assist you with the return process.